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Frequently Asked Questions
Frequently Asked Questions (FAQs)
Buyers
Sellers
General
What are the minimum delivery days during direct purchase?
How many Maximum items can be added in a Shopping Cart during shopping?
What could be the reason for variation in prices between Private E Marketplace and other Marketplaces?
Why am I unable to see the seller’s name in the market, while searching for a product on Private E Marketplace?
Login
I forgot my password to access Private E Marketplace portal, how can I reset it?
Registration
Is there any specific criteria for creating password on Private E Marketplace?
Is it possible for the buyer to edit/change profile information?
Is it mandatory to provide an organisation GSTIN for organization?
What are the major reasons for not being able to log in to my account?
Procurement Modes
What is Direct Purchase?
For how long does a product remain in the cart after its addition?
Is it possible for a buyer to edit the delivery days?
How many Direct Purchase orders can be generated by a single buyer in one Financial Year?
Direct Purchase
While direct purchasing I am not able add enough quantities
Is seller’s name visible to the Buyer before order creation?
What is the limit of Direct purchase?
I am a buyer and I am unable to do the procurement on Private E Marketplace portal because the product is not available on Private E Marketplace then how can I proceed further?
Bid / RA
How to create Bid / RA?
What are Golden Parameters?
Where are the Golden Parameters used and how do these impact Bid Creation & Participation?
What if the Buyer does not choose any filters for Golden Parameters while creating a Bid?
Why am I required to select values for all Golden Parameters for creating the Bid?
Does the buyer have to choose filters for all specifications mentioned in the catalogue?
Where are Golden Parameters shown on Bid document?
Why am I unable to place order in Bid/RA?
How can I request for any specific Additional Terms & Conditions (ATC) on Private E Marketplace?
Contract Details
How can I check my contract details?
