Privacy Policy

This Privacy Policy, applicable to PeM, is an electronic agreement formed under the Information Technology Act, 2000, and the rules made thereunder (as amended to date). It is a legally binding document between the user and PeM. By accessing or using the PeM website or portal: • You acknowledge that you have carefully read, understood, and unconditionally accepted this Privacy Policy. • If you do not agree with any part of this policy, you are not permitted to use the PeM website or portal. • The terms of this Privacy Policy take effect upon your first use of the platform and govern your relationship with PeM for all interactions on the PeM website or portal.

2.1 Definitions "We," "Us," "Our" refer to PeM and all entities included in the definition of PeM. "You," "Your," "User" refer to all users of the platform, including Buyers, Sellers, and visitors. 2.2 Consent By providing your information or using any services on PeM: • You grant explicit, unequivocal consent for the collection, storage, processing, use, and transfer of your personal and non-personal information as described in this Privacy Policy. • You agree that such processing will not cause any loss or wrongful gain to you or any other person. • You acknowledge that this Privacy Policy must be read together with the Terms & Conditions of PeM.

PeM collects two categories of information: Personal Information and Non-Personal Information. 3.1 Personal Information Personal information refers to data that can uniquely identify or contact you. PeM does not automatically collect identifiable personal information unless you voluntarily share it while using the platform. Examples of personal information include: • Name • Mobile number • Email address • Address • Payment or billing details (handled securely through payment partners) • Any details you provide during registration, transactions, or support requests PeM does not sell your personal information to any third party. 3.2 Non-Personal Information PeM may collect non-personal data automatically when you visit the website or use the app. This data does not personally identify you. Such information may include: • IP address • Browser type and version • Device information • Operating system • Date, time, and pages visited • Cookies and server log data This information is used for analytics, security, system improvements, and user experience enhancement. PeM does not link non-personal data with personal identities unless a malicious attempt or legal requirement arises.

PeM collects, stores, and processes your information for lawful purposes, including: • Providing access to the platform • Facilitating product listings, orders, payments, and deliveries • Improving platform functionality and user experience • Customer support and dispute resolution • Fraud detection, security monitoring, and risk prevention • Legal compliance and regulatory requirements • Internal record-keeping, analytics, and performance evaluation You acknowledge that such collection is necessary for PeM to perform its functions and services.

The PeM website may contain links to third-party websites or external services. These websites are: • Operated independently • Not controlled by PeM • Not endorsed or guaranteed by PeM unless explicitly stated PeM is not responsible for: • The transmission of data from third-party websites • Their privacy practices • Their terms of use • The accuracy or quality of information provided on such websites Any information you provide to third-party websites is governed by their respective Privacy Policies. Users are advised to review such policies before accessing or using those websites.

PeM may share user information only in the following cases: • With trusted service providers (payment gateways) • With regulatory authorities if required under law • To prevent fraud, security breaches, or misuse of the platform PeM does not share your data with advertisers or unrelated third parties without consent.

PeM uses industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Security methods include: • Encrypted data transmission • Secure server storage • Access control protocols • Regular security audits

As a user, you may have rights to: • Review the information you have provided • Request corrections for inaccurate data • Withdraw consent (may limit functionality) • Request deletion of certain information (where legally permitted) Requests may be submitted through the PeM support portal.

PeM may use cookies or similar technologies to: • Personalize your experience • Track usage patterns • Improve website performance • Enable login and session features You may manage or disable cookies through your browser settings, but doing so may affect website functionality.

PeM reserves the right to update, modify, or revise this Privacy Policy at any time. Changes will be posted on the website, and continued use of the platform constitutes acceptance of the updated policy.

For questions, concerns, or grievances regarding this Privacy Policy, users may contact the PeM support team through the official portal.