PeM (Private E-Marketplace) is a private bulk procurement marketplace platform to connect buyers and sellers for large-scale commercial transactions in India. As a specialized B2B platform, PeM streamlines the procurement process with advanced tools for tendering, bidding and fulfillment.
PeM (Private E-Marketplace) is a specialized B2B digital platform designed to connect buyers and sellers for large-scale, bulk commercial transactions in India. Unlike open marketplaces, PeM operates as a private, controlled environment where only pre-qualified or invited participants can transact, ensuring higher trust, security, and efficiency in procurement processes. PeM streamlines the entire procurement lifecycle with advanced tools for tendering, bidding and fulfillment, making it ideal for businesses seeking reliable and scalable solutions for their bulk purchasing needs.
Core Features
The platform supports multiple procurement models, including reverse auctions, direct purchase (without auction), and traditional tendering, giving buyers flexibility to choose the best method for their requirements.
Helps to maintain transparency throughout the process.
PeM Purposes:
PeM serves as a trusted B2B bulk procurement, offering:
• Transparent pricing discovery through competitive bidding processes
• Verified buyer and seller networks with multi-level authentication
• Quality assurance through seller verification and rating systems
• Dispute resolution mechanisms for transaction conflicts
Who can use PeM?
PeM can be used by any legitimate buyer or seller in India who participates in bulk or commercial procurement, regardless of country, ownership type, or sector.
Eligible buyers
PeM is open to a wide range of institutional and professional buyers involved in medium to large value purchases from non-government organizations in India. Typical buyer profiles include:
• Private companies of any size (startups, SMEs, large enterprises) procure goods or services in bulk for their operations.
• Institutional buyers like hospitals, universities, NGOs, cooperatives, and industry associations running competitive procurement or tenders.
• Aggregators, distributors, and system integrators that procure on behalf of multiple clients or internal branches.
Eligible sellers
Any business or professional supplier that can reliably fulfill bulk orders or complex commercial contracts can participate as a seller. Examples include:
• Manufacturers and OEMs offering direct bulk supply of goods or equipment.
• Traders, wholesalers and distributors serving products for multiple brands.
• Service providers (logistics, IT, facility management, consulting, maintenance, etc.) bidding on large service contracts in India.
Participation requirements
To use PeM, buyers and sellers must meet basic compliance and platform standards designed for secure, high-value B2B transactions. These typically include:
• Valid legal entity or professional registration in at least one jurisdiction.
• Acceptance of PeM terms, policies, and procurement rules.
• Ability to provide accurate documentation (KYC, tax details, banking information, certificates, and relevant licenses) and honor contracts at agreed prices, quantities, and timelines.
How to use PeM?
To use PeM, both buyers and sellers follow a simple, structured process that supports direct purchases (without any reverse auction), reverse auctions and flexible options. Here's how it works:
For Buyers
• Register on PeM and complete verification by providing business and legal details.
• Browse the marketplace to search for products or services, using filters for category, price, and seller ratings.
• Choose one of three procurement methods:
- Reverse Auction (RA): Set up an auction, invite sellers, and select the L1 (lowest bid) seller or manually choose any seller from the auction results.
- Tender-based Direct Selection: Publish a tender/RFQ without starting a reverse auction. Interested sellers submit their offers, and the buyer reviews all responses and directly selects any seller.
- Direct Purchase: Skip the auction and buy directly from any seller on the platform.
• Review bids or product listings and finalize the contract within the platform.
For Sellers
• Register and complete KYC verification to become eligible for listing products or services.
• List products or services with detailed specifications, pricing, and inventory information.
• Respond to tenders, RFQs, or reverse auctions by submitting competitive bids or offers.
• Fulfill orders as per agreed terms and receive payments securely.
Key Features
• The platform provides contract management, and dispute resolution tools for smooth transactions.
• Buyers and sellers can access analytics and support features to optimize procurement and sales strategies.
• This process ensures that PeM is easy to use for global B2B transactions, supporting both competitive and direct purchasing with full transparency and flexibility.
General Contact & Support
If you need help using PEM or have any questions about the platform, our support team is here to assist you. You can reach out to us through the following channels:
• Email: pememarketplace@gmail.com (for general inquiries, technical issues, and account support)
• Helpline: +91 81400 27065 (available Monday to Saturday, 10:00 AM to 5:00 PM)
• Live Chat: Available on the PEM platform for instant assistance 24X7 on PeM-Chatbot
Important: You can also raise a support ticket directly from this chatbot. Simply type "raise a ticket" or "support ticket" and follow the instructions to submit your query. Our team will respond to your ticket promptly and help resolve your issue.
For urgent matters, please use the helpline or live chat. All support tickets raised through the chatbot will be tracked and updated, ensuring your queries are resolved efficiently.
