1. Accepted Payment Methods
PEM accepts various payment methods including credit cards, debit cards, net banking, UPI, digital wallets, and bank transfers. All payment methods are secure and encrypted to protect your financial information.
2. Payment Security
All transactions on PEM are processed through secure payment gateways that comply with PCI DSS standards. Your payment information is encrypted and never stored on our servers. We use industry-standard security measures to protect your data.
3. Payment Processing
Payments are processed immediately upon order confirmation. For bank transfers, payment may take 1-3 business days to reflect. You will receive a payment confirmation email once your payment is successfully processed.
4. Failed Payments
If a payment fails, please check that your payment method has sufficient funds and that your card details are correct. Contact your bank if issues persist. Failed payments will not result in order placement.
5. Payment Disputes
If you notice any unauthorized charges or payment discrepancies, contact our support team immediately. We will investigate the issue and work with you and your payment provider to resolve any disputes.
6. Currency and Pricing
All prices are displayed in Indian Rupees (INR). Prices include applicable taxes unless otherwise stated. Final prices may vary slightly due to currency conversion rates for international payment methods.
7. Seller Payments
Sellers receive payments after order fulfillment and delivery confirmation. Payment schedules vary by seller agreement. Sellers can track their earnings and payment history through their seller dashboard.
