1. Payment Authority for Platform Fees
• Authorized Intermediary: All platform-related fees (including registration, tender creation, and order acceptance fees) are processed through an RBI-authorized payment aggregator.
• Limited Mandate: Private E Marketplace PVT. LTD. is authorized to collect only these service fees as consideration for providing access to the bidding and matching technology.
• Non-Refundability: Platform fees are earned once the specific service is rendered (e.g., when contact details are revealed or a tender is published) and are strictly non-refundable, regardless of the outcome of the physical trade.
2. Payment Terms for Goods (Offline Transactions)
• Bipartite Agreement: The payment for the cost of goods is a direct, private transaction between the buyer and the seller.
• No Platform Involvement: Private E Marketplace is not involved in the invoicing, collection, or settlement of the product price. The Platform does not offer escrow services or payment guarantees for the Goods.
• Mode of Payment: Buyers and sellers are free to decide their preferred mode of offline payment (e.g., NEFT, RTGS, check) at their own risk.
• Zero Liability: Private E Marketplace shall not be liable for any payment defaults, fraudulent transfers, or financial losses occurring during the offline settlement process.
3. All-Inclusive Pricing and Taxes
• Inclusive Quotes: Sellers must ensure that the price quoted in a Bid or Reverse Auction is all-inclusive, covering the product cost, packaging, and delivery.
• Tax Responsibility: The Seller is solely responsible for issuing a GST-compliant invoice for the Goods directly to the Buyer.
• Platform GST: Private E Marketplace will issue tax invoices solely for the Platform Fees collected through the portal.
4. The Acceptance Report and Finality of Payment
• Confirmation of Receipt: Upon physical receipt and inspection of goods, the Buyer must click the "Order Received" button to generate the Acceptance Report.
• Settlement Trigger: While Private E Marketplace does not handle the funds, the generation of the Acceptance Report serves as the formal record that the transaction is completed on the platform. Buyers are advised to complete their offline payments only after satisfying themselves with the quality of the goods received.
